Privacy Policy and Notice on the Processing of Personal Data
Last updated: 4 NOVEMBER 2024
At Villa Ada, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the personal information of our guests and visitors, and outlines your rights under applicable data protection laws.
1. Data Controller
The data controller responsible for the processing of your personal data is:
Villa Ada
Address: Via Leonardo Da Vinci, 20, 98039 Taormina ME
Email: villaadataormina@gmail.com
Phone: +39 327 063 7657
2. What Personal Data We Collect
We collect personal information that you provide to us directly, including but not limited to:
- Contact Information: Name, email address, phone number, and postal address.
- Booking Information: Dates of stay, number of guests, and special requests.
- Payment Information: Credit/debit card details or bank information for the purpose of completing a booking.
- Communication Records: Emails, messages, or any inquiries you send to us.
- Identification Data: Passport or ID details where required by law (e.g., for check-in purposes).
3. How We Use Your Personal Data
We collect and process personal data for the following purposes:
- To manage bookings and reservations: This includes booking confirmations, cancellations, and pre-arrival or post-departure communications.
- To process payments: Payment information is used solely for completing transactions related to your stay.
- To comply with legal obligations: This includes the collection of guest identification for regulatory and tax reporting purposes.
- To improve your stay: We use guest preferences and feedback to enhance the experience at Villa Ada, including fulfilling special requests.
- For marketing communications: With your consent, we may send you information about special offers, promotions, or local activities that may interest you.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Performance of a contract: To fulfill our obligations related to your booking or stay.
- Legal compliance: To comply with applicable laws, such as tax and visitor registration laws.
- Legitimate interest: To improve our services, respond to inquiries, or protect our property.
- Consent: For marketing purposes, we will only send you promotional communications if you have expressly opted in to receive them. You may withdraw your consent at any time.
5. Data Retention
We retain your personal data only for as long as necessary for the purposes outlined in this policy, or as required by law. Financial records may be kept for a longer period to comply with tax and accounting regulations.
6. Sharing Your Personal Data
We may share your personal data with:
- Service providers: Such as payment processors, property management software providers, or housekeeping services that assist in operating Villa Ada.
- Legal or regulatory authorities: When required to comply with local laws, including reporting guest details to law enforcement or tax authorities.
- Third parties: If you have given explicit consent, or if necessary to protect the property or the safety of other guests.
We do not sell, rent, or share your personal data with third parties for their marketing purposes.
7. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. This includes secure payment processing systems, encrypted communication, and restricted access to your data.
8. Your Rights
Under applicable data protection laws, you have the following rights:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
- Right to Erasure: You can request that we delete your personal data, provided that we do not need it for legal or legitimate business purposes.
- Right to Object or Restrict Processing: You can request that we stop processing your personal data for certain purposes, such as marketing.
- Right to Data Portability: You can request a copy of your data in a machine-readable format.
- Right to Withdraw Consent: Where processing is based on consent, you can withdraw your consent at any time.
To exercise any of these rights, please contact us at villaadataormina@gmail.com
9. Cookies and Online Data Collection
If our website uses cookies or tracking technologies, we may collect information on how you interact with our website, including IP address, browser type, and browsing behavior. Cookies help improve your user experience and provide relevant content. You can adjust your browser settings to decline cookies if you prefer.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website or communicated directly to you. Please review this policy periodically to stay informed about how we are protecting your data.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we process your personal data, please contact us at:
Villa Ada
Address: Via Leonardo Da Vinci, 20, 98039 Taormina ME
Email: villaadataormina@gmail.com
Phone: +39 327 063 7657
1. Data Controller
The data controller responsible for the processing of your personal data is:
Villa Ada
Address: Via Leonardo Da Vinci, 20, 98039 Taormina ME
Email: villaadataormina@gmail.com
Phone: +39 327 063 7657
2. What Personal Data We Collect
We collect personal information that you provide to us directly, including but not limited to:
- Contact Information: Name, email address, phone number, and postal address.
- Booking Information: Dates of stay, number of guests, and special requests.
- Payment Information: Credit/debit card details or bank information for the purpose of completing a booking.
- Communication Records: Emails, messages, or any inquiries you send to us.
- Identification Data: Passport or ID details where required by law (e.g., for check-in purposes).
3. How We Use Your Personal Data
We collect and process personal data for the following purposes:
- To manage bookings and reservations: This includes booking confirmations, cancellations, and pre-arrival or post-departure communications.
- To process payments: Payment information is used solely for completing transactions related to your stay.
- To comply with legal obligations: This includes the collection of guest identification for regulatory and tax reporting purposes.
- To improve your stay: We use guest preferences and feedback to enhance the experience at Villa Ada, including fulfilling special requests.
- For marketing communications: With your consent, we may send you information about special offers, promotions, or local activities that may interest you.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Performance of a contract: To fulfill our obligations related to your booking or stay.
- Legal compliance: To comply with applicable laws, such as tax and visitor registration laws.
- Legitimate interest: To improve our services, respond to inquiries, or protect our property.
- Consent: For marketing purposes, we will only send you promotional communications if you have expressly opted in to receive them. You may withdraw your consent at any time.
5. Data Retention
We retain your personal data only for as long as necessary for the purposes outlined in this policy, or as required by law. Financial records may be kept for a longer period to comply with tax and accounting regulations.
6. Sharing Your Personal Data
We may share your personal data with:
- Service providers: Such as payment processors, property management software providers, or housekeeping services that assist in operating Villa Ada.
- Legal or regulatory authorities: When required to comply with local laws, including reporting guest details to law enforcement or tax authorities.
- Third parties: If you have given explicit consent, or if necessary to protect the property or the safety of other guests.
We do not sell, rent, or share your personal data with third parties for their marketing purposes.
7. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. This includes secure payment processing systems, encrypted communication, and restricted access to your data.
8. Your Rights
Under applicable data protection laws, you have the following rights:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
- Right to Erasure: You can request that we delete your personal data, provided that we do not need it for legal or legitimate business purposes.
- Right to Object or Restrict Processing: You can request that we stop processing your personal data for certain purposes, such as marketing.
- Right to Data Portability: You can request a copy of your data in a machine-readable format.
- Right to Withdraw Consent: Where processing is based on consent, you can withdraw your consent at any time.
To exercise any of these rights, please contact us at villaadataormina@gmail.com
9. Cookies and Online Data Collection
If our website uses cookies or tracking technologies, we may collect information on how you interact with our website, including IP address, browser type, and browsing behavior. Cookies help improve your user experience and provide relevant content. You can adjust your browser settings to decline cookies if you prefer.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website or communicated directly to you. Please review this policy periodically to stay informed about how we are protecting your data.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we process your personal data, please contact us at:
Villa Ada
Address: Via Leonardo Da Vinci, 20, 98039 Taormina ME
Email: villaadataormina@gmail.com
Phone: +39 327 063 7657
GET IN TOUCH FOR INQUIRIES
AND PERSONAL ASSISTANCE
AND PERSONAL ASSISTANCE
Reservations: +39 327 063 7657
Email: villaadataormina@gmail.com
Address: Via Leonardo Da Vinci, 20, 98039 Taormina ME
Email: villaadataormina@gmail.com
Address: Via Leonardo Da Vinci, 20, 98039 Taormina ME
LEARN MORE
To learn more about how we store and process your data please visit our Privacy Policy.
CIN: IT083097C2LXDJ3RR3
CIN: IT083097C2LXDJ3RR3
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